Customer Care Executive - SOS HR Solutions
Gulf Jobs
Al Kuwait, Kuwait
21h ago
source : ExploreJobs

ROLE · Provide 100 % comprehensive customer care support to all customers. RESPONSIBILITIES. · Meet all in-store customers and share the customer care concept.

  • Anchor the customer care concept to enhance and drive sales. · Customer site visits for bathroom measurements for design, pre-installation, customer advise.
  • To provide pre-installation advise, details and directions to customers and spell out the customer scope of work · To visit the site and confirm compliance of all pre-installation site preparations and work.
  • To install wellness in coordination with the installers and conform to all standard procedures with respect to handover and product application and training to the customer.
  • Handover report as per SOP (from customer care) to be shared with the manager. · Comply with the PMS systems and procedures.
  • Ensure spare parts availability with the partner always. · Provide / tie up customer care for partners in coordination with Customer care department.
  • Job Details Posted Date : 2020-05-04Job Location : Al Kuwait, KuwaitJob Role : Customer Service and Call CenterCompany Industry : Human Resources Preferred Candidate Career Level : Mid CareerGender : Male

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