Responsible for maintaining the accuracy and integrity of branch operations whilst ensuring optimum service levels to customers at all times.
ROLE AND RESPONSIBILITIES :
Implement operational procedures and policies in order to meet branches plans and requirements.
Implement all day-to-day Branch s operational decisions including authorization of transactions.
Resolve problems faced by branch staff as per management directions and help them perform better.
Prepare reports and submit it to the management when required.
Support employees in obtaining regular training with ensure replying on their inquiries if any.
Verify transactions and ensure compliance with process and procedures including AML, Risk, and CBK
Check the daily bundles, opening accounts, personal finance deals before sending to the concerned area.
Perform a variety of tasks within the general scope of the job and others that may be assigned by the management.
QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS
Diploma / Bachelor's Degree.
2 - 4 years of relevant experience with at least 1 year handling position of Head teller.