Emergency Services Dispatcher
Vectrus
Kuwait
منذ 2 يوم

POSITION SUMMARY

Uses a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical or other emergency services.

Determine the nature and location of the emergency; determine priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures.

Receive and process 911 emergency calls, maintain contact with all units on assignment, maintain status and location of police and fire units.

Monitor direct emergency alarms, answer non-emergency calls for assistance. Enter, update and retrieve information from a variety of computer systems.

Monitor several complex public safety radio frequencies. Operate a variety of communications equipment, including radio consoles, telephones and computer systems.

MAJOR JOB ACTIVITIES :

Emergency communication system dispatcher, receives emergency calls (police, fire, medical, hazmat, rescue, etc.) via telephone, TDD, radio, fire alarm system, computerized alarm system and face-to-face.

Dispatches firefighting apparatus, ambulances, rescue equip. first aid services, & police to situations within camp boundaries.

Operates radio equipment in accordance with Federal Communication Commission (FCC) regulations / local emergency procedures.

Maintains logs of calls.

Answers / screens all 911 emergency calls / personal telephone inquiries.

Performs routine administrative / clerical duties.

Maintains office files, compiles statistical data reports, charts, etc.

Receives, sorts, routes incoming mail / correspondence and distributes.

Uses standard computer programs / procedures to input or retrieve data.

MATERIAL & EQUIPMENT DIRECTLY USED :

Not Specified

WORKING ENVIRONMENT / PHYSICAL ACTIVITIES :

Qualifications

MINIMUM QUALIFICATIONS :

Education / Experience :

Twoyears related experience may be substituted for one year of education, ifdegree is required.

Program Specific Requirements :

Certified Telecommunications I&II

  • Certified hazardous material awareness
  • Experience working with fire, medical, and militaryterminology.
  • Understanding of affecting emergency plans, SOPs and mutualaid agreements.
  • Able to independently determine which processes, proceduresand methods to use to effectively dispatch emergency response personnel andvehicles to scenes of emergency / incidents.
  • Experienced with emergency dispatching.
  • Kuwait

    MaintenanceClearance Level required at Start Date : Secret

    Travel

    Yes, 5 % of the TimeWe are committed to an inclusive and diverse workplace that values and supports the contributions of each individual.

    This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace.

    Vectrus is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability.

    EOE / Minority / Female / Disabled / Veteran.

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