Purpose of Job : The position serves as a frontliner of the business. It is responsible to achieve given sales target, comply in the required Customer Service Standards.
Essential Duties and Responsibilities : - Maintains efficient / effective customer service using the CS and Selling Process at all times -
Maximizes sales opportunities in the process of closing a sale during customer encounters - Performs the following functions to drive more sales : -
Attends and assists customers in the selection and choice of merchandise - Presents features, functions, purposes, benefits, uses, brand and quality of the products -
Ensures to push suggestive selling techniques by offering other product alternatives - Replenishes items on display and ensures availability of items in the selling area -
Merchandises and arranges display of items - Monitors movement of items and informs the store / showroom management team of the fast and slow moving items as basis for future replenishment activities -
Updates the Line Manager of inter-store / showroom transfers to ensure quality / adequate quantity of merchandise and timely delivery of items -
Ensures that all items in the selling area are properly displayed and merchandised, with correct prices, with labels and security tags -
Promotes and supports store / showroom campaigns, brand marketing strategies, activities, promotions and loyalty programs -
Helps implement health, safety and security control and practices in the workplace - e.g., merchandise loss, damage, pilferage, theft, fire prevention, etc.
Handles customer complaints and directs concerns to appropriate channels when necessary - Ensures cleanliness and orderliness in cleaning the store / showroom if necessary and proper stocking of items -
Supports management decisions, requirements, expectations - Commits to follow and observe all store / showroom policies, rules and regulations -
Performs other related duties and responsibilities as directed by his / her Line Manager / s Job Details Posted Date : 2019-
10-15Job Location : KuwaitJob Role : SalesCompany Industry : Wholesale & Import / Export Trade Preferred Candidate Career Level : Entry LevelDegree : High school or equivalent