Danish Refugee Council
منذ 18 يوم

We are looking for a highly qualified Receptionist should be a strong communicator with past experience managing a small-

mid size office and demonstrated experience working with vulnerable families and / or individuals. Should maintain a friendly and professional demeanor to ensure refugees feel comfortable and safe in the office environment.

Past experience working with vulnerable children and youth considered a plus. Who are we? DRC is an international non-governmental organization, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world.

With the vision that no displaced person must be in want of help to find protection and durable solutions, DRC provides assistance and protection to conflict-

affected in many of the major conflicts in Asia, Africa and Middle East. The assistance can consist of relief and other humanitarian aid, rehabilitation and support to returning home, and the promotion of durable solutions.

About the job In East Amman, DRC is currently implementing a multi-year project funded by the US Bureau for Population, Refugees, and Migration (BPRM) which aims to contribute to improve the self-

reliance capacities of vulnerable Syrian refugee and Jordanian populations . We are looking for two highly qualified Receptionists who will be responsible for managing the general office space, welcoming people to the office, checking to make sure all arrivals have an appointment time, answering the main office phone line and directing families within the office in East Amman. Duties and Responsibilities

  • Replay to all incoming calls (internal or external) from beneficiaries and employees in professional manner.
  • Document all beneficiaries’ incoming calls and document all inquiries and problems.
  • Register all visitors’ names and their data using DRC special computerized system.
  • Welcoming all visitors, beneficiaries or employees in a tactful way.
  • Ensure to provide a perfect service to all beneficiaries with full updated information.
  • Keep the reception organized and clean.
  • Other responsibilities as requested by the direct supervisor. About you To be successful in this role you must have : Required qualifications / experience :
  • At least 1 year relevant work experience with similar functions, including basic work with Reception role;
  • Strong people skills, particularly verbal and written communication;
  • Basic ability to work with computer and office software packages (MS Word, Excel, etc.)
  • Conscientious and efficient in meeting commitments;
  • Shows persistence when faced with difficult problems or challenges;
  • Familiarity with DRC program and operational procedures a plus.
  • Outspoken person able to inform about community center services.
  • Bachelor degree in community service or any related field In this position, you are expected to demonstrate competencies : Striving for excellence : You focus on reaching results while ensuring an efficient process.
  • Collaborating : You involve relevant parties and encourage feedback. Taking the lead : You take ownership and initiative while aiming for innovation.

    Communicating : You listen and speak effectively and honestly. Demonstrating integrity : You act in line with our vision and values.

    We offer DRC will offer the successful applicant a contract until mid of Sep, renewable dependent on both funding and performance.

    You must be available to start As Soon As possible and be willing and able to work in East Amman-Jordan. Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals.

    This position will be placed at Grade C. Application process

    قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب