Head Waitress
Gulf Jobs
Al Kuwait, Kuwait
منذ 4 يوم
source : ExploreJobs
  • Welcome and greet guests. · Ensure that the service steps of the Chocolate Co are effectively followed. · Present menus to guests and answer questions about menu items, making recommendations upon request and offer assistance before leaving table.
  • Apply suggestive selling of items based on the daily specials of the branch. · Apply up selling and increase guest checks based on the menu standards.
  • Record food and beverage orders from guests, punch orders in the POS system which relays orders to the kitchen and barista.
  • Possess sound knowledge and familiarity with our menu and product description. · Stock, service areas with supplies as per the Chocolate Co standards.
  • Make sure you have read the daily specials on the board and checked with kitchen if there are any deviations in the menu or any missing items.
  • Provide timely and efficient service with follow up. . Monitor and observe guests dining experience. . Ensure guests are satisfied with the food and service.
  • Check with each guest to ensure that they are enjoying their food and beverage and inform your manager if any problem occur.

  • Respond promptly and courteously to any requests or questions about our food without revealing confidential information about the Chocolate Co recipes.
  • Print & Check final bill, present it to guest, accept payment, process credit card charges or make change (if applicable).
  • Always take the change back to the customer even if you think that it is a tip. · Thank guests for their visit and invite them back.
  • Remove serving dishes and glasses from tables, and take them to kitchen for cleaning. Clean and reset the table and maintaining the equipment as much as possible.
  • Notify managers of specific guest’s needs and requests. Answer all enquiries in an efficient and professional manner. · In case of difficult customer queries please forward the complaint to the supervisor.
  • Have complete understanding of the operation philosophy of our Chocolate Co. · Be ready and willing to assist other Waiter / Waitress as situations arise and perform additional responsibilities as and when required · Perform side work at the start and end of each shift as required by the branch manager · Look presentable and clean always.
  • Be friendly with guests. · Update your supervisor with any problems with the clients. · Other responsibilities as assigned by the branch managers.
  • Job Details Posted Date : 2020-03-29Job Location : Al Kuwait, KuwaitJob Role : Hospitality and TourismCompany Industry : Catering, Food Service, & Restaurant Preferred Candidate Career Level : Mid CareerGender : FemaleNationality : India; Nepal; Philippines

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    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
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