In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts :
The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture.
It’s the Golden Rule the simple idea that if you treat people well, the way you would like to be treated, they will do the same.
This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.
Director of Rooms
The Director of Rooms forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel or Resort.
The Director directs and controls the activities of the Front Desk, Reservations, Concierge, Housekeeping, Guest Relations, and Guest Services and in some cases Spa and Security.
Assures that standards are met, guests and employees are satisfied and problems are promptly resolved. The Director also works closely with Sales and the Director of Revenue / Reservations to enhance the Hotel occupancy levels and rates.
We are looking for individuals who have strong leadership and interpersonal skills, are able to prioritize and adapt to the changing needs of the operation, and can evidence having a solid work ethic, good business acumen and a passion for service.
Routinely inspects all areas of responsibility in the Rooms Division.
Skills / Qualifications :
Ideal candidate will have :