A Training Specialist is responsible identifying and providing training to allTeam Members to deliver an excellent staff experience while working with andensuring that all departments are achieving their training objectives.
What will I be doing?
Specifically, you will be responsible for performing the following tasks to thehighest standards :
Analyzing training needs of the hotel and preparing an annual training plan based on the business needs and the departmental training plans
Coordinating and monitoring the hotel's training plans
Conducting New Hire Orientation
Conducting corporate training programs for Team Members, Team Coaches and Managers
Advising and assisting management in achieving specific training and development objectives
Coordinating and evaluating external training programs
Coordinating Trainee Programs
Support individual and team development, career development, and training and experience-based learning
Maintaining accurate training records of all Team Members
Managing training reporting on the hotel and corporate level
Administrating virtual university (Hilton University) on the hotel level
Working with local schools to promote the hospitality industry
Organizing selected Team Member events
Assisting and resolving Team Member and management queries
Assisting in other HR-related activities
What are we looking for?
To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values that follow :