Core Duties & Responsibilities : - Duty of each receptionist to assist in the smooth running of the practice in general ,and the reception area in particular ,and to project a positive and friendly image to the patients and other professionals who may contact the clinic either in person via the telephone .
Performs light clerical and secretarial duties. Administrative Responsibilities : Greeting patients at reception. Noting their arrival and dealing with any query or request as Appropriate.
Expectation : , Greeting are held in a pleasant and helpful manner. Follows policy and procedure to schedule new appointments for patients who call the clinic or follow up appointments for patients in person at the clinic .
Expectation : Scheduling is accurate ,timely and completed according to clinic policy Records appointments and inform the dentist if any change cancellation occurred.
Expectation : Scheduling and follow up of appointments are accurate and timely. Handles and protects confidential information.
Expectation : information is shared only as appropriate . Operates telephone system equipment to receive or make interoffice calls.
Expectation : All calls are handled efficiently, promptly and helpful manner. Answers all requests and telephone calls in a pleasant, professional and courteous manner.
Expectation : effectively interact with colleagues, handles their concerns promptly and escalates matters to superiors when needed in a timely and efficient manner.
Job Details Posted Date : 2020-02-20Job Location : Al Kuwait, KuwaitJob Role : Customer Service and Call CenterCompany Industry : Medical Hospital Preferred Candidate Career Level : Entry LevelDegree : Diploma