Group : Sales Department
Hiring Manager / Immediate Supervisor : Branch Manager-KWT
To be trained by : Accounts Manager
Position Type : Full-time
Salary : KD 200.00 (all-inclusive)
Sales executives sell the company’s services. Customers may include businesses, governmental organizations and individuals, both in KWT and abroad.
Sales executives approach potential customers with the aim of winning new business, as well as maintaining good relationships with clients.
Also responsible for making repeat sales to their employer’s existing customers.
DUTIES AND RESPONSIBILITIES
Identifies business opportunities by identifying prospects and evaluating their position in theindustry;
researching and analyzing sales options.
Sells the services by establishing contact and developing relationships with prospects;recommending solutions.
Maintains relationships with clients by providing support, information, and guidance;researching and recommending new opportunities;
recommending profit and serviceimprovements.
Identifies product improvements or new products by remaining current on industry trends,market activities and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops;reviewing professional publications;
establishing personal networks; participating inprofessional societies.
Contributes to team effort by accomplishing related results as needed.
Contacts potential and actual customers and send regular emails to inform them about thecompany’s services and promotions.
Creates sales, customer service and marketing trend reports Attend to customer calls in apolite manner and ensure completion
of the customer cases.
Ensures all customer complaints are recorded with timely closure and valid root causes.
Roots cause analysis of complaints for on-going customer service improvements.
Supports with effective sales presentations and related documentations.
Assists internal and external customers and ensure exceptional experience for the clients.
QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS
Scientific Degree in Business Management or equivalent
Experience of more than 1 year in government relations, shipping, transport and logistics.
Familiarity to work with computer; Microsoft Office and Windows.
Ability to communicate in English language.
Arabic language communication is a plus.