On Call Destination Consultant
Move One
Al Kuwait, Kuwait
منذ 31 يوم

POSITION PURPOSE

To support employees and their families who are moving to Middle East and to ensure their smooth transition into the new location by providing services including orientation, home finding, school search etc and making the assignee familiar with the local area, culture and customs

RESPONSIBILITIES / DUTIES / FUNCTIONS TASKS

Sourcing suitable accommodation for the assignee and family within the budget and timescales agreed.

Ensuring that all properties viewed are on housing itineraries prepared by Move One's preferred real estate agent

vendors

Discussing and confirming that the services being delivered are within the agreed budget and scope of work contracted with the client.

If there are any special needs or requirements confirm that these are with in the

authorized guidelines of the client.

  • Maintaining consistent contact with the assignee throughout the service;
  • Recording vital service related information in Move One's bespoke software system daily by completing comments, statuses, time-

  • tracker, costs, and other fields;
  • Uploading service related documents to the system including property offers, itineraries, lease agreements, termination notices, HOP documents, and others;
  • Providing clear and timely updates and service reports to any local Move One clients for whom they are providing services;
  • Immediately notifying their Destination Coordinator of any issues or challenges that may arise during a relocation service, documenting the issues / challenges in system, and placing the service on alert;
  • Completing any client forms related to the service;
  • Completing any records or forms required to track their per diem work, including but not limited to, vehicle mileage, time sheets, expense reports;
  • Notifying their Destination Coordinator of any planned holidays that may impact availability for work.

    Work effectively as a team contributor on all assignments.

    Interact professionally with other employees, customers and suppliers.

    Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

    Skills

    Expert knowledge of destination and the surrounding areas.

    Good foundation knowledge about expat living areas and the rental property market

    Excellent English and preferable one other language

    Service industry work experience is advantageous

    Strong PC skills

    Sophisticated manner (ability to relate to people, clients and staff, at all levels)

    Passionate about Customer Service

    Ability to communicate clearly and with confidence both verbally and in writing

    Time management skills

    Accuracy and attention to detail

    Inquisitiveness and eagerness to continuously develop self-knowledge on destination city

    قدِّم طلب ترشيحك
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    واصل
    استمارة الطلب