To support employees and their families who are moving to Middle East and to ensure their smooth transition into the new location by providing services including orientation, home finding, school search etc and making the assignee familiar with the local area, culture and customs
RESPONSIBILITIES / DUTIES / FUNCTIONS TASKS
Sourcing suitable accommodation for the assignee and family within the budget and timescales agreed.
Ensuring that all properties viewed are on housing itineraries prepared by Move One's preferred real estate agent
Discussing and confirming that the services being delivered are within the agreed budget and scope of work contracted with the client.
If there are any special needs or requirements confirm that these are with in the
authorized guidelines of the client.
Recording vital service related information in Move One's bespoke software system daily by completing comments, statuses, time-
Notifying their Destination Coordinator of any planned holidays that may impact availability for work.
Work effectively as a team contributor on all assignments.
Interact professionally with other employees, customers and suppliers.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Expert knowledge of destination and the surrounding areas.
Good foundation knowledge about expat living areas and the rental property market
Excellent English and preferable one other language
Service industry work experience is advantageous
Strong PC skills
Sophisticated manner (ability to relate to people, clients and staff, at all levels)
Passionate about Customer Service
Ability to communicate clearly and with confidence both verbally and in writing
Time management skills
Accuracy and attention to detail
Inquisitiveness and eagerness to continuously develop self-knowledge on destination city