Deal with customers diligently, courteously and professionally while collecting payments. Initiate strategies for collection processes and procedures.
Negotiate payment plans. Respond to customer inquiries and able to write a professional email to customers. Persuade customers diligently to pay past due amounts.
Collaborate with accounts receivables staff regarding collection of payments. Develop alternative payment plans with help from A / R department.
Advise customers on alternative payment plans. Create repayment schedules based on customers’ financial situations. Retain customer loyalty while initiating processes for collection of payments.
Maintain and update record of customers from whom collections are made Generate customer statements of accounts and prepare aging reports on a weekly basis Follow up with customers regarding payments by making daily calls, emails, and making visits if required Tracking and analyzing overdue accounts.
Analyze customer statement of account & matching payments with particular invoices. Job Details Posted Date : 2019-09-10Job Location : Al Kuwait, KuwaitJob Role : Finance and InvestmentCompany Industry : Insurance & TPA Preferred Candidate Career Level : Entry LevelGender : MaleNationality : KuwaitDegree : Bachelor's degree