Developing and sustaining longlasting relationships with customers.Screening recruiting and training sales employees.Calling potential customers to explain company products and encourage purchases.
Answering customers questions and escalating complex issues to the relevant departments as needed.Developing indepth knowledge of company products.
Maintaining an accurate record of all sales scheduled customer appointments and customer complaints.Collaborating with the marketing department to ensure that the company is reaching its target audience.
Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
Preparing costbenefit analyses for prospective and existing customers to determine the most suitable purchase options.Analyzing competitors products to determine product features benefits shortfalls and market success.
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