Head Spa Therapist
DUBAI HOLDING
Kuwait, Kuwait
منذ 59 يوم

Description

About Jumeirah & the Hotel : At Jumeirah , we are committed to encouraging and developing our colleagues in world class environments.

We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

The Jumeirah Messilah Beach Hotel and Spa is ideally located in a secluded area with easy access to Kuwait’s Central Business District, airport and major attractions.

Currently in its soft opening phase, the beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, six restaurants along with cafés and lounges, a 3 500 m2 Talise Spa’, a 200-

metres private beach, two swimming pools and a children’s play area. Additionally, extensive conference and banqueting facilities are available, including a showpiece 1950 m2 Badriah ballroom About the Job : An opportunity has arisen for a Head Spa Therapist to join Spa department in Jumeirah Messilah Beach Hotel & Spa Kuwait.

  • Lead and motivate employees to a level of service that exceeds all guests expectations by facilitating team work and ensuring all treatments are performed in a consistent manner and in time allocated
  • Perform professional services according to standards with attention to detail and in a prompt timely manner.
  • Advise guests of spa service programs, treatments and products available at the spa.
  • Assist in promoting spa & body care products to guests and offer full product knowledge.
  • To request, collect stock and supplies in accordance with minimum stock levels including retail unit.
  • Ensure all treatment rooms are fully set up before beginning a treatment according to standards and procedures.
  • To ensure the cleanliness of the spa and all treatment rooms.
  • To ensure all equipment is well maintained and in safe condition.
  • Communicate through appropriate guest cards any guest related matters, products or equipment needs, technical service requests, etc.
  • Assist in keeping accurate written records of treatments and products used in view of repeat guests.
  • To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all times
  • To replenish all necessary items in male / female spa promptly.
  • To be responsible for the scheduling & roster of therapist team.
  • To conduct on-going spa training of employee within the department, ensuring that the standards and methods of service and treatment are maintained.
  • To identify training needs, and plan training programs with Assistant Spa Manager.
  • To assist in the product knowledge training of guest relations executive on the service, treatments and retail products, ensuring that the standards are maintained
  • To assist in the development of new treatments and services
  • To assist research and development of new product.
  • About You :

    In order to be considered for this role you will have a recognized international qualification in Spa Therapy. It is desirable that you have CIDESCO / ITEC / CIBTAC qualification.

    You will also have a minimum of two years experience of working in a similar role in high quality spa in a five star hospitality environment and be able to demonstrate that you are competently able to carry out a variety of beauty and spa therapy treatments and strong leadership skills.

    As well as the technical experience, it is also essential that you have very good people skills and are fully customer focused.

    Experience of interacting with clients of different nationalities and managing an individual's expectations is paramount.

    A good command of the English language (verbal and written) is essential as well as proficiency in MS Office packages.

    About the Benefits :

    This position offers a highly competitive salary and benefits which includes : housing, vacation ticket allowance equivalent to a return ticket to home country every year, medical insurance coverage, incentive plans, life and accident insurance, laundry, meals and transportation.

    قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
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