POSITION SUMMARY :
The Quality Supervisor is responsible for performance monitoring of all program functional areas, as well as, all program support functions with direction from the Quality Manager and Deputy Quality Manager.
The Supervisor will perform training for all new hires and perform evaluations of Quality Auditors and QS Publications personnel.
Responsibilities also include gathering and analyzing data and recommending courses of action to improve performance or resolve problems, and mentoring employees, supervisors and functional area management staff in quality management principles, theories, tools, and systems.
Ensures all Program comply with ISO 9001 : 2015 standards. This position will report to the Quality Manager or Deputy Quality Manager.
MAJOR JOB ACTIVITIES :
MATERIAL & EQUIPMENT DIRECTLY USED :
Personal computer, printer, fax, and other general office equipment
WORKING ENVIRONMENT :
Work is generally conducted in an office environment, however, duties will involve working in the outdoors with a potential exposure to extreme climatic conditions, i.
e. temperatures over 100 degrees for extended periods.
PHYSICAL ACTIVITIES :
Work will require lifting up to 25 lbs., stooping, climbing, prolonged standing, and prolonged sitting. Employee use of personal protective equipment (PPE) is required in certain areas.
Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision, and hearing protective devices. Must comply with OSHA, EPA, Fire and Safety Regulations and published company work rules
MINIMUM QUALIFICATIONS :
Education / Certifications : Two years related experience may be substituted for one year of education, if degree is required.
Bachelor’s degree or equivalent experience required. Able to obtain ISO 9001 : 2015 Auditor certification.
5 years quality experience required. 3 years leadership / management experience required. 2 years in contracting environment
highly desirable. Successful candidate must also show evidence of knowledge and experience in Six Sigma methodologies, and
developing, implementing and managing continuous improvement projects.
Candidate must also be able to work under pressure, manage multiple assignments simultaneously, and have excellent
Preferred Experience : Certification as an ISO 9001 : 2015 Lead Auditor and Six Sigma Green Belt certification, or higher, are
Strong organizational skills. Computer proficiency in Microsoft Office Excel, PowerPoint, Outlook, Word, Office Tools. Ability to work with very diverse workforce.
Excellent communicator both in writing and verbally. Expertise in writing SOP'S, Plans, Work Instructions, processes and Project Orders a plus.
SUPERVISORY / BUDGET RESPONSIBILITIES :
Provides leadership, mentoring and supervision of Quality Auditors and Document Control Coordinator.
SUPERVISON : Close Supervision