Manage shifts which include : daily decision making, scheduling, planning on Manager Absence Upholding standards, product quality and cleanliness Investigate and resolve complaints concerning food quality and service Provide training and recognition to employees at all levels and maintains a team-
oriented environment Open and close shift in accordance with manager's checklist Train, maintain and enforce all Switch service standards using use records, menus and appropriate reference materials Handle daily associate relations (scheduling, time adjustments) Maintain a safe and sanitary work environment for all associates and guests Gather and implement all proper tools for running shift, (.
schedules, floor plans, reservations, check lists) Find solutions for problems such as food complains Ensure that guests are satisfied by assisting with serving, seating, communicating with kitchen and by striving to speak to all guests Be on the floor during entire meal period and ensure adequate coverage Conduct food tastings and food quality control on a daily basis for restaurant Ensure that only a quality product is being served Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line forecast and budget guidelines Ensure all side-
works are done on daily basis Maintain proper associate uniform standards Manage an effective repair and maintenance program through the use of work orders, inspections, etc Assist any associate in his / her job performance, when required, to ensure guest satisfaction Understand and teach empowerment principles to ensure guest satisfaction Exercise station rotation to ensure stations are distributed fairly Job Details Posted Date : 2018-
06-21Job Location : Al Farawaniyah, KuwaitJob Role : ManagementCompany Industry : Catering / Food Services / Restaurants Preferred Candidate Career Level : Mid CareerDegree : Bachelor's degree