Responsible for supporting the Branch Manager in Controlling Overall Operation of the Boubyan Bank's branch.
Maintaining the accuracy and integrity of branch operations at all times with focus on implementation of internal procedures, controls and operational efficiency and branch's profitability.
ROLE AND RESPONSIBILITIES :
Implement operational procedures and policies in order to meet branches plans and requirements.
Identify operational issues and recommends action plans in order to improve branch performance and branch’s profitability.
Provide technical supervision and support to branch's staff including on-the-job training and job rotation.
Implement all day-to-day operational decisions of the branch manager including authorization of transactions.
Resolve operational problems faced by branch staff as per management directions and help them perform better.
Assist branch manager formulating management reports in order to send it to CBK with ensure communicating all management decisions to the staff.
Assist branch manager translate business requirements into functional specifications and detailed plans to achieve the bank's overall strategic plans.
Keep branch staff abreast with retail banking developments.
Verify transactions and ensure compliance with process and procedures including AML, Risk, and CBK with rectifying the Audit points if any.
Perform a variety of tasks within the general scope of the job and others that may be assigned by the management.
QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS
1. Bachelor's Degree in Business Administration and / or preferably an MBA degree.
2. 4 years of relevant experience with at least 1 year handling position of Operations Officer.