Store Manager
The Sultan Center
Kuwait
منذ 21 يوم

Job description

To manage assigned store, ensure profitability, provide good service and ensure development of employees

The main purposes for this job are :

  • Directing and managing the store, under the supervision of the Area manager, leveraging data / reports on financial and operating performance at the store / departments level
  • Coordinating with colleagues in the store and supporting them in managing personnel ensuring effective use of resources and meeting service level standards
  • Communicating to store personnel corporate standards and correspondent drivers of cost / service level, in order to facilitate and ensure proper behaviors
  • Ensuring effective application of procedures and polices
  • Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations
  • Ensuring implementation of actions pertinent to store-related shrinkages
  • Providing inputs to Merchandise on customer requirements
  • Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition
  • Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally
  • Handling and resolving customers and staff complaints / claims
  • Coordinating action with respect to approved store recruiting and training
  • Developing personal and people skills and capabilities through on-going training
  • Skills and Experience

    The successful candidate should possess the following :

  • Experience in management and coordination of store operations activities, including cost management, in-store inventory control and shrink monitoring
  • 2 years minimum store manager experience
  • University degree in Business Management (Retail) or equivalent Management Course
  • Proficient in written and spoken English communication
  • Influencing
  • Resilience & Flexibility
  • Delegation
  • Planning & Organisation
  • Focus on Results
  • قَدِّم
    قَدِّم
    بريدي الالكتروني
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